June has been a fun month- lot’s of running around and doing different things. I also squeezed in some quality reading time- mixing business with pleasure (as usual). Here’s what I read in June:
Contagious by Jonah Berger
Want to create more contagious stuff? Want to do things people talk about? This New York Times bestseller by Jonah Berger explores why we talk about certain products and brands more than others. The book’s subtitle “How to Build Word of Mouth in the Digital Age” plays on the idea that we are all obsessed with what goes viral online, without paying attention to more traditional forms of transmission like the actual we all have conversations at water coolers, on buses and in parties. Turns out, we spend a lot of our time talking about brands and products! Berger covers key concepts (“STEPPS”) you should build into any idea or product to give them more word of mouth potential:- Social currency– people like to share things that make them look cool or make them seem ‘in the know’
- Triggers– linking your product to something that will be ‘triggered’ on a regular basis
- Emotion- sharing is about caring so get people to care
- Public– visibility is very important for adoption
- Practical value– news and information that is useful gets shared
- Storytelling– people love to share stories, but make sure your product or brand is so central to the story that people can’t share the story without mentioning you (otherwise it’s just a great story)
Made to Stick by Chip & Dan Heath
How to make ideas stick? How to get people to talk about you? Simple questions with complex answers. This book is written by a pair of brothers who both bring their expertise on human behaviour and marketing to the table. The Heath brothers offer plenty of practical advice on how to spot great ideas and I love their emphasis on observing and listening to the world, downplaying the much lauded creative ability of a single individual to come up with great ideas. They also speak out against the arrogance of the curse of knowledge, emphasising the importance of making things simple and relevant to people’s lives. I especially loved their examples about how corporate communication (both internal and external) can be baffling and full of barriers to understanding. It’s almost like don’t want to be understood- but if you’re not understood, you’re not remembered either!- Very easy to read, loads of examples to explain key concepts in more detail
- Summary points to help you along & plenty of takeaways
- Insightful real world scenarios